DSA Privacy Policy

Why loan chacha finserv ?

loanchacha.com’s services are provided by the Company “Loan Chacha Finserv”. Loan Chacha Finserv  respects your privacy. This Privacy Policy gives you details about our data collection methods and usage. You are advised to please read the Privacy Policy carefully. By accessing the services provided by Loan Chacha Finserv , you agree to the collection and use of your data by Loan Chacha Finserv  in the manner provided in this Privacy Policy.

Privacy Policy & Security Policy of loanchacha.com:

Loan Chacha Finserv (hereinafter referred to as loanchacha.com/loanchacha.com.com/ Loan Chacha Partner Mobile App) acknowledges the expectations of its customers (hereinafter referred to as customer/ you/ your) with regard to privacy, confidentiality and security of their Personal Information that resides with the loanchacha.com. Keeping Personal Information of customers secure and preventing any misuse thereof is a top priority of loanchacha.com.

loanchacha.com is strongly committed to protect the privacy of its customers and has taken all necessary and reasonable measures in line with the best industry practice to protect the confidentiality of the customer information and its transmission through website and it shall not be held liable for disclosure of the confidential information when in accordance with this privacy Commitment or in terms of the Terms of Use of Website or agreement, if any, with the customers.

This Privacy & Security Policy (hereinafter referred to as a Policy) explains how we protect Personal Information provided to our websites such as www.loanchacha.com (hereinafter referred to as Website) and how we use that information in connection with our service offered through the Website (hereinafter called as “Service”).

By registering yourself at www.loanchacha.com./loan chachaLoan Partner App/ loan chacha customer App you are authorizing us & our associate partners to give you a call and offer their services for the product you have opted for, imparting product knowledge, offering promotional offers running on website & offers offered by the associated third parties. Also irrespective of your DND or DNC registration service, you authorize us to give you a call from the loanchacha.com & associate partners for the above mentioned purposes till 45 days of your registration with us. Also based on your active opt-in you are open to receive promotional offers from advertiser/partnering website hence there is no DNC check required there forth.

By accepting our “Terms of Service“ you authorize our partners to run a CIBIL check for your profile.

This Privacy Policy covers loanchacha.com’s treatment of personally identifiable information that loanchacha.com collects when you are on the loanchacha.com site, and when you use loanchacha.com services. This policy also covers loanchacha.com’s treatment of any personally identifiable information that loanchacha.com’s business partners share with loanchacha.com. This policy does not apply to the practices of companies that loanchacha.com does not own or control or to people that loanchacha.com does not employ or manage.

loanchacha.com & its mobile app collects personally identifiable information when you register for an loanchacha.com account, when you use certain loanchacha.com products or services, when you visit loanchacha.com.pages, and when you enter promotions or sweepstakes. loanchacha.com may also receive personally identifiable information from our business partners.

When you register with loanchacha.com/ loan chacha Apps/ Loan Chacha Partner App, we ask for your first name, last name, time zone, zip/postal code, country, state, city, email, birth date, and gender. Once you register with loanchacha.com and sign in to our services, you are not anonymous to us.

Also during registration, you will be requested to register your mobile phone and email id, pager, or other device to receive text messages, notifications, and other services to your wireless device. By registration, you authorize us to send SMS/email alerts to you for your login details and alerts on bidder’s requests or some advertising messages/emails from us.

If at any time you wish to stop these SMS/email alerts all you have to do is write an email to us info@loanchacha.com with your mobile numbers and your mobile number will be deleted from the alerts list.

Information Sharing and Disclosure

loanchacha.com will not sell or rent your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, loanchacha.com may sell and/or transfer your personally identifiable information to an affiliate and to any successor-in-interest as a result of a sale of any part of loanchacha.com’s business or upon the merger, reorganization or consolidation of loanchacha.com with another entity on a basis that loanchacha.com is not the surviving entity. For the purposes of this paragraph, “affiliate” means any person directly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with loanchacha.com The term “control,” as used in the immediately preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term “person” includes any natural person, corporation, partnership, limited liability Company, trust, unincorporated association or any other entity.

Third Party Advertising

We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.

Privacy Policy Changes

loanchacha.com may amend this policy from time to time, at our discretion. If we make any substantial changes in the way we use your personal information we will notify you by posting the changes here on these Privacy Policy pages.


Your account information is password-protected for your privacy and security.

Why we collect the information?

We use your personal information to:

• To get in touch with you when necessary

• To provide the services requested by you

• To preserve social history as governed by existing law or policy

• We use contact information internally to:

• Direct our efforts for product improvement

• Contact you as a survey respondent

• Send you promotional materials from our contest sponsors or advertisers

The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.

Email & SMS communications from us and our partners

We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting loanchacha.com or third-party products. loanchacha.com Website subscribers may opt-out of receiving our promotional emails and terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts. The above services are also provided by our partners.

Log Files

This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you, to improve marketing, analytics, or Website functionality.

Cookie Policy

If enabled, we may place cookies on your system that store small amounts of data on your computer about your visit to any of the pages of our Apps/ Website. Cookies are small electronic files that collect information when someone visits a website. They can identify the pages that are being viewed and this can assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. Some cookies only exist whilst viewers are online, but ‘persistent’ cookies are not session-based and remain on the viewer’s computer. When you visit this Website again, ‘persistent’ cookies can enable us to customize our content according to your preferences.

Technologies such as: cookies, beacons, tags and scripts are used by us and our partners like banking and financial entities, affiliates, or analytics or service providers use technologies such as google Ad sense, google analytics etc. These technologies are used in analysing trends, administering the Website, tracking users movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for on our Website in order to personalize our service to you. By using our Website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her web browser settings. User/s can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our Website may be limited. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. To find out more about accepting or refusing cookies from www.allaboutcookies.org. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

loanchacha.com is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

Behavioral Targeting / Re-Targeting

We partner with a third party service provider to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Website and other Sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Third parties will not be given your Personal Information unless you direct loanchacha.com to do so

There are a number of products and services, such as loans, credit cards being offered by third parties on our Website, such as lenders, banks, credit card issuers and bank accounts opening lenders (collectively “Offers”). If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of these external services providers before deciding to use their services. loanchacha.com is not responsible for their privacy practices.

Testimonials, Blogs and other forums on loanchacha.com Website

With your consent loanchacha.com may post your testimonial along with your name. If you want your testimonial removed please contact loanchacha.com at info@loanchacha.com

If you use a blog or other public forum on Website, any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. loanchacha.com is not responsible for the Personal Information you choose to submit in these forums.

Additional Policy Information

Widgets: Our website includes Widgets, which are interactive mini-programs that run on our Website to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal Information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it and not by the loanchacha.com.

OTP Based Sign-On: You can log in to our Website/ Mobile App using one time OTP services from a SMS gateway provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your sign-in information, name and contact number to link between the sites.

Links to 3rd Party Sites: Our Website includes links to other websites whose privacy practices may differ from those of loanchacha.com. If you submit your Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to be careful, read the privacy policy of any website you visit.

We keeps all your data secure

We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. Since no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot give guarantee its absolute security. If you have any query about security on our Customer/ Partner Mobile app or our all Website, you can contact us at care@loanchacha.com.com.

We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect loanchacha.com online accounts and systems from unauthorized access.

When you register for the Service, loanchacha.com requires a password from you for your privacy and security. loanchacha.com transmits information such as your Registration Information for Website or Account Credentials securely.

Our servers are in secure facilities where access requires multiple levels of authentication, including an identity card and bio-metrics recognition procedures. Security personnel monitor the facilities 7 days a week, 24 hours a day.

Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

We enforce physical access controls to our buildings.

No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).loanchacha.com has been verified for its use of SSL encryption technologies for its privacy practices. However, it is important to understand that these precautions apply only to our Website and systems.

All Private Information is encrypted and communicated securely

All communications between your computer and our Website that contain any Personal Information are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.

You are responsible for maintaining the confidentiality of your login id and password

You are responsible for maintaining the security of your Login ID and Password, and may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at care@loanchacha.com. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the loanchacha.com Terms of Use.

If you have any security related concern, please contact us at info@loanchacha.com We will work closely with you to ensure a rapid and personal response to your concerns

Contact us with any questions or concerns

If you have query, questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send us an e-mail to care@loanchacha.com

Loan Chacha Finserv  – Ground Floor ,Pili Kothi ,Rani Bazar,Bikaner -334001 Rajasthan ,India.

For more details call us on +919309034527 and our call center number +917795665220